The Communications Division provides dispatch services for the Sheriff's Office, Emergency Management, police departments in Fairbank, Independence and Jesup along with the Buchanan County Health Center and Area Ambulance Service. Dispatch services are also provided to ten of the twelve fire departments in Buchanan County with the exception of the Mental Health Institute Fire Department and Stanley Fire Department.
In 2000, the communications section of dispatch was revised to include updates to Enhanced 911 (E-911) and Computer Aided Dispatch (CAD), radio system upgrades, weather radar and updated fire/ambulance paging. Several other portions of the Communications Center are regularly updated as needed or required.
In early 2014, Communications Operators attended training for Emergency Medical Dispatch (EMD). In April 2015, Buchanan County joined the numerous other law enforcement agencies using Mobile Architecture for Communications Handling (MACH). With MACH, law enforcement agencies are able to easily communicate and cooperate during daily activities and emergency events. This system provides real-time location and mapping data, secure information exchange and cross-agency interoperability for the Communications Center and patrol deputies in the field via the in-car computers. This system is also integrated with Traffic and Criminal Software (TraCS).
The Communications Division is comprised of five full-time and two part-time Communications Operators.
Mary Terry, Communications Supervisor - firstname.lastname@example.org
Communications Operator Brenda Vande Voorde
Communications Operator Dave Wilson
Communications Operator Michelle Smith
Communications Operator Chad Freeman
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